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Event Details

    June 2020 - Don't Just Bounce Back. Come Back Stronger. Communication is Key. APPROVED fro 1.5 PDCs SHRM and HRCI!

    Date: June 17, 2020, 6:00pm – 7:30pm
    Suzanne Motta, President
    Our June event has been updated to WEBINAR only
    $10 all attendees
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    Don’t just bounce back. Come back stronger.

    Communication is key.

    Keeping it real: The road to success is resilience with honest conversations

    As we all try to begin the recovery from the impact of COVID-19, building resilience becomes the mandate.  The resilience of a team or organization, is in part, a reflection of the strength of the working relationships within it. Strong relationships require a safe space to bring ideas and have honest conversations to address the inevitable challenges that will occur. When those challenges are not addressed, obstacles arise that impact performance and the workplace environment including:

    • Lack of accountability and blame
    • Ineffective collaboration resulting in less than desirable outcomes
    • Misunderstandings that lead to unnecessary workplace tensions

    So how do we focus on the positive actions to achieve our desired objective and overcome the obstacles?  In this presentation, Merzad will share a practical method for having honest conversations. We will discuss how to develop new communication patterns and habits that establish a safe space and focus on creating mutual respect and purpose to get the desired results.

    The presentation will cover the following:

    1. Understanding the whole story and the role of emotional barriers
    2. Framing the conversation constructively to focus on facts
    3. Examples of how this method has been effective in practice


    Speaker Biographies:

    Mimi Mazarei is the architect of the vision for Merzad Consulting. She has over twenty years of executive leadership, including two positions as Director of Operations - overseeing human resources, operations, and accounting. At every position, Mimi realized how the culture and lack of collaboration among different departments and individuals could create a stressful work environment and negatively impact the bottom line.

    Mimi has been recognized for her ability to bring bold honesty, curiosity, care, and compassion to every client engagement. She was a CPA, is an SPHR, SHRM SCP and has trained and worked as a Baldrige Examiner (national award for performance excellence). She has completed training in Narrative coaching, Crucial Conversations™, and is certified in the Team Coaching International coaching method.

    Randie Reilly has over 15 years of experience in marketing, sales, management and operations prior to helping to launch Merzad Consulting.  ​Randie brings many strategic and operational talents and has many roles at Merzad. Her ability to research and gather relevant and cutting-edge ideas in the culture space helps them offer best practices to their clients.

    She is a skilled listener and communicator who hears beyond words. She leads the CliftonStrengths training at Merzad and has overseen the creation and co-facilitation of over 80 workshops with Mimi in the last three years. 


    5:45pm -6:00pm  - Log in

    6:00pm-7:30pm  - Presentation

    For Late registrion, please email